As a provider of web site hosting, and
other Internet-related services, Hosting North America offers its customers (also known as
subscribers), and their customers and users, the means to acquire and disseminate a wealth
of public, private, commercial, and non-commercial information. Hosting North America
respects that the Internet provides a forum for free and open discussion and dissemination
of information, however, when there are competing interests at issue, Hosting North
America reserves the right to take certain preventative or corrective actions. In order to
protect these competing interests, Hosting North America has developed an Acceptable Use
Policy ("AUP"), which supplements and explains certain terms of each customer's
respective service agreement and is intended as a guide to the customer's rights and
obligations when utilizing Hosting North America's services. This AUP will be revised from
time to time. A customer's use of Hosting North America's services after changes to the
AUP are posted on Hosting North America's web site, www.HostingNorthAmerica.com , will
constitute the customer's acceptance of any new or additional terms of the AUP that result
from those changes.
One important aspect of the Internet is
that no one party owns or controls it. This fact accounts for much of the Internet's
openness and value, but it also places a high premium on the judgment and responsibility
of those who use the Internet, both in the information they acquire and in the information
they disseminate to others. When subscribers obtain information through the Internet, they
must keep in mind that Hosting North America cannot monitor, verify, warrant, or vouch for
the accuracy and quality of the information that subscribers may acquire. For this reason,
the subscriber must exercise his or her best judgment in relying on information obtained
from the Internet, and also should be aware that some material posted to the Internet is
sexually explicit or otherwise offensive. Because Hosting North America cannot monitor or
censor the Internet, and will not attempt to do so, Hosting North America cannot accept
any responsibility for injury to its subscribers that results from inaccurate, unsuitable,
offensive, or illegal Internet communications.
When subscribers disseminate information
through the Internet, they also must keep in mind that Hosting North America does not
review, edit, censor, or take responsibility for any information its subscribers may
create. When users place information on the Internet, they have the same liability as
other authors for copyright infringement, defamation, and other harmful speech. Also,
because the information they create is carried over Hosting North America's network and
may reach a large number of people, including both subscribers and non-subscribers of
Hosting North America, subscribers' postings to the Internet may affect other subscribers
and may harm Hosting North America's goodwill, business reputation, and operations. For
these reas ons, subscribers violate Hosting North America policy and the service agreement
when they, their customers, affiliates, or subsidiaries engage in the following prohibited
activities:
Spamming -- Sending unsolicited bulk and/or
commercial messages over the Internet (known as "spamming"). It is not only
harmful because of its negative impact on consumer attitudes toward Hosting North America,
but also because it can overload Hosting North America's network and disrupt service to
Hosting North America subscribers. Also, maintaining an open SMTP relay is prohibited.
When a complaint is received, Hosting North America has the discretion to determine from
all of the evidence whether the email recipients were from an "opt-in" email
list.
Intellectual Property Violations --
Engaging in any activity that infringes or misappropriates the intellectual property
rights of others, including copyrights, trademarks, service marks, trade secrets, software
piracy, and patents held by individuals, corporations, or other entities. Also, engaging
in activity that violates privacy, publicity, or other personal rights of others. Hosting
North America is required by law to remove or block access to customer content upon
receipt of a proper notice of copyright infringement. It is also Hosting North America's
policy to terminate the privileges of customers who commit repeat violations of copyright
laws.
Obscene Speech or Materials -- Using
Hosting North America's network to advertise, transmit, store, post, display, or otherwise
make available child pornography or obscene speech or material. Hosting North America is
required by law to notify law enforcement agencies when it becomes aware of the presence
of child pornography on or being transmitted through Hosting North America's network.
Defamatory or Abusive Language -- Using
Hosting North America's network as a means to transmit or post defamatory, harassing,
abusive, or threatening language.
Forging of Headers -- Forging or
misrepresenting message headers, whether in whole or in part, to mask the originator of
the message.
Illegal or Unauthorized Access to Other
Computers or Networks -- Accessing illegally or without authorization computers, accounts,
or networks belonging to another party, or attempting to penetrate security measures of
another individual's system (often known as "hacking"). Also, any activity that
might be used as a precursor to an attempted system penetration (i.e. port scan, stealth
scan, or other information gathering activity).
Distribution of Internet Viruses, Worms,
Trojan Horses, or Other Destructive Activities -- Distributing information regarding the
creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mail
bombing, or denial of service attacks. Also, activities that disrupt the use of or
interfere with the ability of others to effectively use the network or any connected
network, system, service, or equipment.
Facilitating a Violation of this AUP --
Advertising, transmitting, or otherwise making available any software, program, product,
or service that is designed to violate this AUP, which includes the facilitation of the
means to Spam, initiation of pinging, flooding, mail bombing, denial of service attacks,
and piracy of software.
Export Control Violations -- Exporting
encryption software over the Internet or otherwise, to points outside the United States.
Usenet Groups -- Hosting North America
reserves the right not to accept postings from newsgroups where we have actual knowledge
that the content of the newsgroup violates the AUP.
Other Illegal Activities -- Engaging in
activities that are determined to be illegal, including advertising, transmitting, or
otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit
cards, and pirating software.
Other Activities -- Engaging in activities,
whether lawful or unlawful, that Hosting North America determines to be harmful to its
subscribers, operations, reputation, goodwill, or customer relations.
As we have pointed out, the responsibility
for avoiding the harmful activities just described rests primarily with the subscriber.
Hosting North America will not, as an ordinary practice, monitor the communications of its
subscribers to ensure that they comply with Hosting North America policy or applicable
law. When Hosting North America becomes aware of harmful activities, however, it may take
any action to stop the harmful activity, including but not limited to, removing
information, shutting down a web site, implementing screening software designed to block
offending transmissions, denying access to the Internet, or take any other action it deems
appropriate.
Hosting North America also is aware that
many of its subscribers are, themselves, providers of Internet services, and that
information reaching Hosting North America's facilities from those subscribers may have
originated from a customer of the subscriber or from another third-party. Hosting North
America does not require its subscribers who offer Internet services to monitor or censor
transmissions or web sites created by customers of its subscribers. Hosting North America
has the right to directly take action against a customer of a subscriber. Also, Hosting
North America may take action against the Hosting North America subscriber because of
activities of a customer of the subscriber, even though the action may effect other
customers of the subscriber. Similarly, Hosting North America anticipates that subscribers
who offer Internet services will cooperate with Hosting North America in any corrective or
preventive action that Hosting North America deems necessary. Failure to cooperate with
such corrective or preventive measures is a violation of Hosting North America policy.
Hosting North America also is concerned
with the privacy of on-line communications and web sites. In general, the Internet is
neither more nor less secure than other means of communication, including mail, facsimile,
and voice telephone service, all of which can be intercepted and otherwise compromised. As
a matter of prudence, however, Hosting North America urges its subscribers to assume that
all of their on-line communications are insecure. Hosting North America cannot take any
responsibility for the security of information transmitted over Hosting North America's
facilities.
Hosting North America will not
intentionally monitor private electronic mail messages sent or received by its subscribers
unless required to do so by law, governmental authority, or when public safety is at
stake. Hosting North America may, however, monitor its service electronically to determine
that its facilities are operating satisfactorily. Also, Hosting North America may disclose
information, including but not limited to, information concerning a subscriber, a
transmission made using our network, or a web site, in order to comply with a court order,
subpoena, summons, discovery request, warrant, statute, regulation, or governmental
request. Hosting North America assumes no obligation to inform the subscriber that
subscriber information has been provided and in some cases may be prohibited by law from
giving such notice. Finally, Hosting North America may disclose subscriber information or
information transmitted over its network where necessary to protect Hosting North America
and others from harm, or where such disclosure is necessary to the proper operation of the
system.
Hosting North America expects that its
subscribers who provide Internet services to others will comply fully with all applicable
laws concerning the privacy of on-line communications. A subscriber's failure to comply
with those laws will violate Hosting North America policy. Finally, Hosting North America
wishes to emphasize that in accepting the service agreement, subscribers indemnify Hosting
North America for any violation of the service agreement, law, or Hosting North America
policy that results in loss to Hosting North America or the bringing of any claim against
Hosting North America by any third-party. This means that if Hosting North America is sued
because of a subscriber's or customer of a subscriber's activity, the subscriber will pay
any damages awarded against Hosting North America, plus costs and reasonable attorneys'
fees. |